Return & Refund Policy

Accvestiario aims to ensure customer satisfaction while maintaining fair policies for industrial and hardware products.

1. Return Eligibility

Returns are accepted under the following conditions:

• Item is defective
• Item is damaged during shipping
• Wrong item received
• Return requested within 14 days of delivery

Products must be:

• Unused
• In original packaging
• In resellable condition

2. Non-Returnable Items

We do not accept returns for:

• Used tools or machinery
• Custom-made industrial components
• Clearance items
• Bulk special orders (unless defective)

3. Return Process

To initiate a return:

Contact us at [email protected] with:

• Order number
• Product images
• Description of issue

We will respond within 1–3 business days.

4. Inspection

Returned items will be inspected upon arrival.

Refunds or replacements will be approved based on condition verification.

5. Refunds

Approved refunds will be processed:

• To original payment method
• Within 5–10 business days

Shipping fees are non-refundable unless caused by our error.

6. Exchanges

We offer replacements for:

• Damaged items
• Incorrect shipments
• Manufacturing defects

7. Late Refunds

If refund is delayed:

• Check with your bank or payment provider
• Contact us for tracking assistance

8. Return Shipping Costs

Return shipping may be paid by:

• Customer (standard cases)
• Accvestiario (if error is ours)

9. Fraud Prevention

We reserve the right to deny refund requests if:

• Fraud is suspected
• Product misuse is detected
• Evidence is insufficient

10. Contact

Email: [email protected]
Company: XIZHEPIZH LIMITED
Address: 292201 OFFICE SUITE 29A, 3/F 23 WHARF STREET, LONDON, ENGLAND SE8 3GG